Tech Insight : What Is Business Process Management?

In this article, we take a brief look at Business Process Management (BPM), how it works, and how it can add value. What Is Business Process Management (BPM)? BPM is also referred to as business process improvement (BPI), business process re-engineering, continual improvement process (CIP), and process improvement. BPM is the ongoing, continuous practice or […]
Tech Insight – What Is ‘Business Intelligence’

In this article we look at ‘business intelligence’, how it can be obtained, and why it’s important. Business Intelligence Business Intelligence refers to how a company/organisation can use its historical data to improving strategic decision-making and thereby provide a (hopefully sustainable) competitive advantage. What Data? In day-to-day operations, businesses and organisations generate, receive, gather, and […]
Tech Insight : What Is ‘Bluesky’ ?

With the Bluesky social media platform becoming the most downloaded app on both the US and UK Apple Stores as users switch from X following the US election, we take a closer look at what Bluesky is and what it offers users. What is Bluesky, and Who Owns It? Bluesky is a social media platform […]
Tech Insight – What Is Bandwidth?

In this article we take a look at what bandwidth is, ways to improve bandwidth, and we look at how bandwidth ‘throttling’ is used. Bandwidth Bandwidth refers to the maximum amount of data that can be transferred from one point to another over an internet connection in a given period of time. It is typically […]
Tech Insight : What Is Azure Foundry?

In this Tech Insight, we look at what Azure Foundry is, the challenges it addresses, its key features and benefits, and its role for businesses hoping to embrace the AI revolution. What Is Azure Foundry? Azure Foundry is Microsoft’s latest innovation in AI, offering a comprehensive single platform that unifies the design, deployment, and management […]
Tech Insight : What Is An MSP?

In this article, we take a brief look at what an MSP is, what services they provide, and what benefits businesses get from using an MSP. MSPs A Managed Service Provider (MSP) is a company that delivers outsourced IT services and support to businesses and organisations. The MSP remotely and proactively, manages, monitors, updates, reports […]
Tech Insight : What Is An API?

In this article, we take a brief look at what APIs are, why they are important, and how they are they are used. What Is An API? An Application Programming Interface (API) is intermediary software that allows different applications to talk to each other. In essence, it delivers your request to a provider and then […]
Tech Insight : What Is ‘Agile’ Working?

In this article, we take a brief look at what agile working is, plus how technology contributes to it. Agile Agile working refers to the idea of connecting processes, people, technology, time, and place to create a dynamic workforce. By giving workers the freedom and maximum flexibility to work where and when they want, thereby minimising […]
Tech Insight : What Is A ‘Watering Hole’ Attack?

In this tech insight, we look at what a watering hole attack is, some examples of such attacks, and how businesses can defend against this threat. Poisoning The Water A watering hole attack is a targeted, ‘supply chain,’ cyber-attack strategy, similar to spear phishing. With this strategy, the attacker identifies a website that’s frequented by […]
Tech Insight – What Is A VPN?

In this article, we take a brief look at what a VPN is, how it works, its advantages, plus its disadvantages. What Is A VPN? A Virtual Private Network (VPN) is a service that allows you to create a secure connection to another network over the Internet, thereby creating a secure, protected, encrypted ‘tunnel’. A […]