Enhance Systems

Due to continued growth and investment, we are hiring for a range of positions

IT Help Desk Team Leader

Job Location: Cookstown (Head Office)

Department: IT Managed Services


About us

24 years experience of IT support across Belfast & Northern Ireland
For over 20 years Enhance Systems have been providing IT services to businesses throughout Northern Ireland & Belfast.

With Enhance we are not just your ‘IT Company’, we are your IT Partner and Trusted Advisor, ensuring you get the best out of your Technology!

We provide a full compliment of Managed Services including, IT Support, Network, Cyber Security, Microsoft 365 and Managed Backup.

About the role

We are looking for a seasoned IT Help Desk Team Leader to oversee our MSP help desk operations. This role involves managing a team dedicated to providing top-tier technical support to a diverse range of clients. The successful candidate will have experience in an MSP environment and demonstrate exceptional leadership and customer service skills.

Key Requirements


What we offer

How to apply

Interested candidates should submit a CV and a personalised cover letter that highlights their experience in MSP environments and their vision for leading a successful help desk team.

If you are passionate about delivering exceptional IT support and thrive in a fast-paced, client-focused environment, we would love to consider you for our team. Apply today to take the next step in your IT leadership career!

Job details

Employee benefits

Company Pension

Free Healthcare & Wellbeing

Fitness App

30 Days Holidays + Birthday Bonus Day

Fully Funded Microsoft 365 Training Certifications

Team building events

Apply for this job

If you want to be part of a dynamic and growing company we want to hear from you, so please apply now with a copy of your CV!